Privacy Policy

Thank you for choosing KoolMore. We are committed to protecting your privacy and providing a safe online experience. This Privacy Policy outlines how we collect, use, share, and protect your personal information. By accessing or using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect personal information that you provide to us when you visit our website, make a purchase, or interact with our services. This information may include, but is not limited to:

  • Contact details
  • Billing information
  • Shipping information
  • Purchase history
  • Customer preferences
  • Communication preferences

2. How We Use Your Information

We use the collected information for the following purposes:

  • Fulfilling orders and delivering products
  • Processing payments
  • Providing customer support
  • Improving our products and services
  • Sending relevant updates, promotions, and newsletters
  • Conducting market research and analysis

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties for marketing purposes. Your payment information, including credit card details, will never be shared under any circumstance. We may share your other information with trusted third parties only when necessary to fulfill your order or comply with legal obligations. These third parties include:

  • Shipping carriers
  • Service providers assisting us with customer support, analytics, and marketing

Rest assured that we are committed to ensuring the utmost security and confidentiality of your payment information. If you have any concerns or questions about our handling of payment information, please contact us HERE.

5. Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, please be aware that no method of transmission over the internet or electronic storage is completely secure.

6. Cookies and Similar Technologies

We use cookies and similar technologies to enhance your online experience. You can manage your cookie preferences through your browser settings.

7. Changes to the Privacy Policy

We may update this Privacy Policy from time to time. The latest version will be posted on our website with the effective date.

8. Contact Us

If you have any questions or concerns about our Privacy Policy, please contact us HERE.